Accident & Assistance Insurance > MultiNational Underwriters

MultiNational Accident Plan (MAP) Services

What Travel Assistance Services are Included?

The following Travel Assistance Services are available to you 24 hours a day, 7 days a week while your MAP plan is in effect.

• Pre-Trip Health and Safety Advisories (available after your purchase of the MAP Plan, and before your departure)
• Livetravel® Services - we will make emergency travel and itinerary changes for you including rebooking flights, hotel reservations and ground transportation arrangements.
• BagTrak® - we are the industry leaders in tracking lost baggage. We will help you locate your lost baggage, and deliver it to you anywhere in the world.
• Emergency Message Relay - we will relay messages to your family, friends and co-workers, helping you to maintain contact during an emergency.
• Emergency Cash Transfers - we will assist you in arranging and obtaining cash transfers anywhere in the world.

Other important MAP Travel Assistance Services include:

• Medical referrals
• Up-to-the-minute travel medical advisories
• Assistance with prescription drug replacement
• Dispatch of a doctor or specialist
• Emergency travel arrangements for family members
• Lost passport or travel documents assistance
• Embassy and consulate referrals
• Legal and accounting referrals
• Bail bond assistance
• Translation and interpretation assistance

MAP Travel Assistance Services are not insurance benefits and provision of any MAP Travel Assistance Services is not a guarantee of any other benefit under the MAP Plan.

Who is the Plan Administrator?

MultiNational Underwriters, Inc., headquartered in Indianapolis, Indiana, is a full service organization offering a comprehensive portfolio of insurance products designed specifically to address the insurance needs of international travelers. With over 40 years of experience in the international insurance market, the staff of MultiNational Underwriters, Inc. is ready to serve you. Our international claims specialists, medical professionals and customer service representatives are available 24 hours a day, 7 days a week to answer your questions and respond to your needs.

Who is the Insurer?

Lloyd's, the largest and oldest insurance market in the world, is the insurer of this plan. Rated A (Superior) by AM Best Company and A (Strong) by Standard and Poor's, Lloyd's provides financial strength and security that is unparalleled in the worldwide insurance market. Lloyd's is recognized as a market leader in the personal accident, health, and life insurance arena, and is well known for its innovative products and services. Presently, Lloyd's provides insurance to millions of individuals in almost every country of the world.